Mr Babak Arvin

Written by a patient at Queen's Hospital

Mr Arvin has a genuinely caring and compassionate manner. He fully explains his assessment and findings and is always willing to show and talk through scans etc with you. He answers all questions fully and never makes you feel like a question is silly. He gives his expert advise but then thoroughly talks through the options, so the patient has all the information available to make a decision. Partnership working with the patient is second nature to Mr Arvin. I cannot recommend him highly enough.

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Listening

Written by a patient at Queen's Hospital

A long haul but worth it. Last January I got an Xray because I could no longer turn my 71-year-old neck far enough to the left to drive safely - I was whisked into Basildon hospital and paraded in front of students daily for a week. Then sent home in a surgical collar. I had been shown a tablet, on which was a bit of backbone with a crack down its back, by a student instructor and told in A&E it was old damage. Basildon did not really know what to do with me, so in the meantime I spent 10 days on a building site dismantling a double concrete garage, waiting for another MRI scan. At Brentwood clinic, I was greeted by Mr Arvind with "what is that you are wearing around your neck?" and promptly sent to Queens to get a "Miami J" fitted. We agreed that normally a pensioner would be screwed into position with metal rods but my building site neck was glowing with blood supply and if I spent the summer clamped together in the collar the neck might reassemble itself. [Only after this stage did I have a discharge interview at Orsett clinic conducted by a young junior "John", who had the time to display my MRI on a 3X life size screen and I looked like a dinosaur. "What is this over here?" "That is your C2 peg that you have snapped off" [The target of a hangman]. So I had at some time been very lucky or unlucky depending on how you look at it. The glorious summer of 2018 was spent clamped in the MJ collar (growing a beard, hiding a shrinking neck) eventually being allowed out to regain my use of a re-aligned spine. There seemed to be some sort of delay at Queens in the Radiology dept. but now I have been passed as fit [enough to reassemble the garage?] ;-) Had I been in the USA with insurance I bet I would have been clamped together by now, unable to be active again. Well done. [Could anything have been done better - medically no - administratively Basildon needs to fit collars correctly and explain to patients what is going on. The students need to engage - we are not plastination exhibits. As a pensioner, it is better all round if we travel off-peak on a bus pass and ideally get an Xray in the morning and a surgeon's appointment that afternoon. By the way, Brentwood Community Hospital has some free patient parking. [Remember folks Doctors studied at university and learned Latin mumbo jumbo, while surgeons were busy learning manual skills from a barber. It is inverted snobbery, that is why they are now called Mister]

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Listening

Written by a patient at Queen's Hospital

I have seen this doctor on several occasions and have found him helpful and re-assuring each time. He listens to your problems and creates a personalised solution to all problems I have had. If imaging is required, he explains the scans in medical but also layman terms which is reassuring when having such faith in people careing and potentially operating on you. .

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Listening

Written by a patient at Queen's Hospital

Mr Arvin is kind, patient, explains things thoroughly and has never left me feeling patronised. I wouldn’t want to see anyone else for my back issues.

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Listening

Written by a patient at Brentwood Community Hospital

Mr Arvin is a very caring doctor. He takes the time to explain everything to you and always makes a point of asking if you have any questions. He never rushes you, he's very kind and patient and I feel like I am in good hands.

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Listening